St. George Leagues Club hosts ticketing events for the enjoyment of members and guests.
Please read these Terms and Conditions carefully before purchasing a ticket. By purchasing a ticket, you agree to be bound by these Terms and Conditions.
These Terms and Conditions relate both to the sale of tickets and attendance at events. These Terms and Conditions apply to both the original purchaser and any subsequent ticketholders (“you”).
TICKETING
Unless otherwise stated, tickets include entry only to the event. Food and beverage optional and at patron expense.
SEATING POLICY
St. George Leagues Club reserves the right to assign seating based on first in, first served as well as within room capacity. Seating is a mix of standard tables and high-tops/bar stools. Some restricted views of the dancefloor and stage may apply in side sections.
REFUND POLICY
Ticketed Events
- For club-organised ticketed events:
- Refunds are accepted up until seven days before the event. Refunds received after this date will be considered but not guaranteed.
- Any approved refunds will be issued in the form of membership points, or tickets to a future event (subject to availability).
- For ticketed events with allocated table seating, a table preference will be taken into consideration, however will not be guaranteed and is subject to availability.
- In the event of a cancellation or significant postponement of a club-organised ticketed event, refunds may be available. St. George Leagues Club will communicate any refund options and instructions directly to ticket holders.
- Refunds will not be available for acts of God, or factors outside of our control that hinder a customer’s experience.
- For external events organised by promoters:
- An external event is any event held on the St. George Leagues Club premises that involves the sale of tickets through another business, commercial entity, or ticketing company, such as Moshtix.
- St. George Leagues Club is not authorised to provide refunds in these circumstances.
- We may assist you in contacting the respective promoter for all inquiries, including refunds, if required.
- Please review the terms and conditions provided by the external event promoter for their refund policies.
Membership
- All membership fees paid either by way of renewal or initial sign up are non refundable.
- In the event that a member would like to change between an Associate and Full Membership, the initial payment may be refunded in the form of membership points, or payment towards the renewal made to update the members status.
Gaming
- All gaming and electronic gaming transactions within the club are non-refundable, unless otherwise imposed by law.
Refund Process
- To request a refund, please contact St. George Leagues Club’s customer service team via:
- Email: club@stgeorgeleagues.com.au
- Phone: (02) 9587 1022
- In Person: Visit our customer service team on the club’s premises.
- Please provide all relevant details, including the purchase information, reason for the return, and any supporting documentation.
Final Decision
- St. George Leagues Club reserves the right to make the final decision on all returns and refunds, considering the circumstances and adherence to this policy. We aim to process refunds within a reasonable timeframe.
- St. George Leagues Club complies with Australian Consumer Law.
- We prioritise customer satisfaction and provide a return or refund when it is possible and reasonable under the given circumstances, in accordance with this policy.
